The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte ~ Reviews, Room Choices & Prices 2025

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About the Resort

10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, United States, 28277

The Ballantyne, A Luxury Collection Hotel, is a sophisticated resort located in Charlotte, NC, known for its upscale accommodations and exceptional amenities. This resort features a blend of Southern charm and modern luxury, supported by its recognition for exceptional culinary offerings and commitment to sustainability. Nestled in the heart of the Ballantyne community, it provides easy access to premier retail shops and outdoor recreation, enriching its allure for both leisure and business travelers.

Location

Conveniently situated in Charlotte's Ballantyne community, the resort is a mere 9 miles from SouthPark Mall, one of the area’s premier shopping destinations. The Ballantyne's location allows for easy access to a variety of city attractions, outdoor recreation spots, and dining options. The resort is also well-connected to public transport, enhancing its accessibility for visitors.

Rooms

The resort offers a variety of accommodation types, including luxurious suites and rooms with premium bedding and 24-hour room service. Each guest room is equipped with essential amenities such as laptop-compatible safes and air conditioning, ensuring a comfortable stay. Many rooms feature garden views, enhancing the serene atmosphere of the resort.

Eat & Drink

Dining at The Ballantyne incorporates Southern American-style cuisine crafted from fresh, local ingredients. The onsite Gallery Restaurant invites guests to enjoy a diverse menu and highlights seasonal offerings, including weekend brunches. Guests can relax at the Gallery Bar while savoring an extensive selection of wines and craft cocktails.

Leisure & Business

The Spa at Ballantyne features an indoor pool, resistance pools, whirlpool, and fitness facilities, making it a haven for relaxation and wellness. Guests can indulge in spa services including massages and facials while enjoying access to a eucalyptus steam room and sauna. For outdoor enthusiasts, the resort offers walking trails and proximity to the Golf Club, renowned for its sustainable practices.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Guest room 1 King

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Grand Deluxe King Room Park View

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Landscape view

Shower

Heating

room details

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1 Bedroom Junior Suite 1 King

Max:

2 persons

37 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Charlotte 16.9 km

Airports

Charlotte Douglas International (CLT) 23.7 km

Concord Regional (usa) 57.9 km

Train

I-485 Station 6.6 km

Sharon Rd West Station 7.8 km

Bus

Bus stop200 m

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Canoeing
Hiking
Horseback riding
Cycling
Tennis court
Bowling
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, United States, 28277

Map view

10000 Ballantyne Commons Pkwy, Charlotte, North Carolina, United States, 28277

City landmarks

13950 Ballantyne Corporate Pl

Reclining Bulls Statue

1.4 km

Shopping Area

Ballantyne Village

820 m

The Apple and the Clamp

950 m

The Bulls

950 m

The Raven

1.0 km

Ballantyne Country Club

1.2 km

Big Pineville A.M.E. Zion Church

1.8 km

Park

Big Rock Nature Preserve

1.9 km

Southern Evangelical Seminary

2.0 km

YMCA Decorative Overhang

2.2 km

Mall

StoneCrest at Piper Glen

2.7 km

Grace Christian Center

2.2 km

Church

Harrison Church

2.2 km

11817 Johnston Rd

McMullen Creek Greenway

2.4 km

Parking area

McAlpine Creek Greenway Parking and Rest Area

2.4 km

12031 Lancaster Hwy

President James K. Polk State Historic Site

4.0 km

Church

FH Ballantyne

2.4 km

Ballantyne Presbyterian Church

2.6 km

Regal Stonecrest at Piper Glen Stadium 22 & IMAX

2.7 km

Church

Hope of Israel Messianic Congregation

2.9 km

Church

Elevation Church

3.0 km

Saint Johns Church

3.5 km

Kingdom Hall of Jehovah's Witnesses

3.5 km

Gallery

Charlotte Fine Art

3.5 km

Farm

Hall Family Farm

4.8 km

Indian Hill Church

3.9 km

Walmart Neighborhood Store

4.0 km

Temple Church

4.0 km

Nearby

Golf Course

The Golf Club at Ballantyne

150 m

Arch

450 m

Restaurants

Gallery Restaurant at The Ballantyne

30 m

10000 Ballantyne Commons Pkwy The Ballantyne Hotel

Zapatas Cantina Mexican Restaurant

380 m

15105 John J Delaney Dr Ste B

Bad Daddy's Burger Bar

450 m

15105 John J Delaney Dr Suite A

LibrettoaETMs Pizzeria & Italian Kitchen

470 m

15205A John J Delaney Dr

Stone Mountain Grill

680 m

15719 John J Delaney Dr

Blackfinn Ameripub

550 m

14825 Ballantyne Village Way Suite 100

Mellow Mushroom

860 m

14835 Ballantyne Village Way Ste 150

Zinicola

860 m

14835 Ballantyne Village Way Suite 140

B.good

860 m

14825 Ballantyne Village Way

Duckworth's Grill & Taphouse Ballantyne

760 m

14015 Conlan Circle

Tijuana Flats

740 m

14021 Conlan Cir Suite B-1

Reviews and Ratings

Feedback from previous guests about their experience. <br />

66%

liked the resort and would come back

Nice gym area

Decent pool

Inadequate communication

Dated facilities

6.6/10

Nice

Rooms

7.2

Location

7.5

Service

6.5

Dining

6.0

John

United States, January 2025

7.4/10

Rooms

Service

Location

Dining

Facilities

Aaron

United States, December 2024

8.0/10

My stay at the Ballantyne Hotel was marked by outstanding service and beautiful surroundings, making my son's rehearsal dinner a stunning event. The helpfulness of the staff, particularly Ryan and David, truly made the experience seamless. However, I had a less favorable experience during a subsequent stay at their annex, The Lodge, which was disappointing and far from the luxury expected. Overall, while the main hotel shines in service and beauty, the annex brought my experience down significantly.

Rooms

9.0

The main hotel rooms are spacious and comfortable, featuring lovely views of the golf course from the balcony. The accommodations felt luxurious.

Service

8.0

The service at Ballantyne Hotel was top-notch, with staff going the extra mile to assist. Unfortunately, my experience at The Lodge was marred by less attentive service.

Location

7.0

The hotel is beautifully situated, with stunning grounds and a well-maintained golf course nearby, but I had trouble with the location of the annex which felt disconnected.

Dining

9.0

Dining at the Ballantyne was a highlight, especially the breakfast, which was delicious and worth it.

Facilities

7.0

The hotel facilities, including the pool and gym, were impressive. However, the annex's amenities were lacking and outdated.

Carl

United States, December 2024

6.6/10

Rooms

Service

Location

Dining

Facilities

Parker

United Kingdom, December 2024

6.8/10

Rooms

Service

Location

Dining

Facilities

Isaac

United States, November 2024

5.8/10

The hotel has nice facilities and well-maintained common areas, but the dining experience was a huge letdown. The service in terms of housekeeping and maintenance interruptions was bothersome. The rooms were decent, but super loud at night due to noise from the hallway and street. Overall, I had better stays elsewhere, even just a couple blocks away.

Rooms

6.0

The rooms were nice and in good condition, but noise from outside and the hallway made it hard to sleep well.

Service

5.0

Housekeeping came too early and often, which was disruptive during my stay.

Location

8.0

The hotel is conveniently located near shops and restaurants, making it easy to grab meals or supplies.

Dining

5.0

Dining options regrettably fell short; room service was overpriced and the food quality was appalling.

Facilities

8.0

The facilities are well-kept, with a nice pool area and common spaces.

Benjamin

United Kingdom, November 2024

8.6/10

I had a great stay at this hotel, with outstanding accommodations and comfortable rooms. The staff was attentive and friendly, making for a pleasant atmosphere. While the conference facilities were decent, they could use better layout and accessibility. Dining was enjoyable, especially the desserts, but it would have been better with coffee makers and refrigerators in the rooms.

Rooms

8.0

The rooms were immaculate and spacious, providing a comfortable stay. However, the absence of coffee makers and the confusing refrigerator situation was a bit frustrating.

Service

10.0

The service throughout my stay was exceptional. Every staff member I interacted with was accommodating and made me feel valued.

Location

Dining

9.0

The restaurant experience was top-notch, particularly the creative and delicious desserts that I highly recommend.

Facilities

7.0

The facilities were quite impressive, though the conference area could benefit from a better layout to minimize walking distances.

Margaret

United Kingdom, November 2024

6.2/10

Rooms

Service

Location

Dining

Facilities

Sebastian

United Kingdom, September 2024

8.4/10

I had an absolutely wonderful stay at The Ballantyne Hotel. The atmosphere was luxurious and comforting, making it a perfect getaway. Although the room wasn't ready upon arrival and I experienced some delays with service requests, the overall experience was elevated by the exceptional dining options and wonderful staff. The amenities, such as the golf course views, added to the charm. I'd recommend this hotel, but just be prepared for possible minor hiccups during check-in.

Rooms

9.0

The rooms were lovely, spacious, and incredibly comfortable. The beds were especially nice, ensuring a restful night.

Service

7.0

Service was accommodating and professional, though I faced some delays regarding the mini fridge and phone issues.

Location

9.0

The location is quite nice, set in a more tranquil area with beautiful views of greenery.

Dining

9.0

Dining at the Gallery was delightful. The brunch was delicious and the options for other meals were plentiful.

Facilities

8.0

The hotel facilities were splendid, especially the golf course that added a unique touch to the stay.

Charles

United Kingdom, August 2024

5.0/10

Overall, my stay at The Ballantyne had its highs and lows. While the hotel itself is beautiful, the experience at The Lodge was far from ideal, especially as a frequent guest. The staff seemed to care deeply about service, but the location of The Lodge made things inconvenient. The amenities were limited as well, which was disappointing given the brand's reputation.

Rooms

5.0

I was unexpectedly placed in The Lodge, which felt dated and lacked the amenities I was hoping for. The smell in the room was off-putting, and it didn’t meet my expectations for a Marriott property.

Service

5.0

The service at The Lodge was frustrating. Though they had high occupancy, I felt that as a Platinum member, I should have been prioritized. My requests for a room change were unaddressed, and the communication at times was lacking.

Location

6.0

The Lodge is about a 10-minute walk from the main hotel, which was inconvenient, especially in the early morning. Having to navigate early shuttle arrangements wasn’t ideal either.

Dining

5.0

I didn’t have a dining experience at The Lodge itself, but I've dined at the main hotel before, which was average at best. I didn’t feel compelled to eat there during my stay.

Facilities

5.0

The facilities at The Lodge were limited, with no real amenities compared to the main property. It just didn’t feel like a five-star experience.

Nice gym area

Inadequate communication

Morris

United States, July 2024

5.2/10

I recently stayed at this hotel for business, but overall, the experience was quite disappointing. While the facilities, including the pool area, were in good condition, the food options were terrible and not worth the price. I also found the housekeeping and maintenance interruptions quite bothersome, which really affected my stay.

Rooms

7.0

The room I stayed in was nice and well-maintained, but I had issues with the fridge.

Service

5.0

Unfortunately, the service left a lot to be desired, particularly around the restaurant and room service. There were also multiple interruptions from housekeeping.

Location

Dining

5.0

The dining experience was incredibly disappointing. The food from both the restaurant and room service was of poor quality and overpriced.

Facilities

8.0

The facilities, including the pool, were nice and in good condition, which was a plus.